Stepup Amigos

Introduction

Welcome to [stepupamigos private limited] (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.stepup-amigos.com] and use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

Contact Information: Name, email address, mailing address, phone number.
Account Information: Username, password, and other registration information.
KYC: Your identity proof for the Hussle free transaction with us.
Bank details: Beneficiary name, Bank name, IFSC code (if required).
Payment Information: Debit card number, expiration date, billing address.
Order Information: Details of products you have purchased from us.
Communication Information: Information you provide in communications with us, including customer support inquiries.
Personal In-Depth information’s: Including your skin tone, Hair, Nails, Eyes, Sexual preferences (Since ayurveda is involved), Your drinking habits, smoking habits, and other such information’s which will affect our assessment towards you in order to provide you with the best product/brand/company all that are necessary for our business to improve in such a manner to be of beneficial for your betterment as well.

Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This may include:

Browser Information: Browser type, language preference, referring site, and the date and time of each visitor request.
Device Information: Device type, operating system, and network information.
Usage Data: Information about how you use our website, products, and services.
Feedbacks/assessment: All the information’s including but not limited to your preference about all the Products/Brands/Companies for the betterment of our services.

Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities, such as:

Cookies: Small data files stored on your device that help us remember your preferences and track your use of our website.
Web Beacons: Small graphic files linked to our servers that allow us to track your usage and measure the performance of our website.

How We Use Your Information

We use the information we collect for various purposes, including to:

Process Transactions: Process your purchases, payments.
Improve Our Services: Understand and analyze how you use our website and services to improve and optimize them.
Personalize Your Experience: Customize your experience on our website and provide personalized content and recommendations.
Communicate with You: Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
Customer Support: Respond to your inquiries and provide customer support.
Security and Fraud Prevention: Detect, prevent, and address fraud, security breaches, and other potentially harmful activities.
Legal Compliance: Comply with legal obligations and enforce our agreements.
To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online.
For the purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.
To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Stepup or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify Steup Users.
All the information’s/feedbacks/reviews/assessment shall be shared with our partnering companies however it will be shared only in incognito so that there won’t be any discrimination nor any sort of unwanted matters arising from our end.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, and marketing assistance.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose your information to protect our rights, property, or safety, and the rights, property, and safety of our users or others.

Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption technology to protect sensitive information transmitted online.
Access Controls: We restrict access to personal information to employees, contractors, and agents who need that information in order to operate, develop, or improve our services.
Account control: Unless and until it is mandatory from our users or to make sure if all the operations of our website is on place, we would access your account information limited only to the information’s that you have provided with us.
Regular Audits: We perform regular security audits to identify and address potential vulnerabilities.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your personal information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete (Only when the company believes that it is absolutely pertain to the company’s operation)
Deletion: Once you unsubscribe or delete your account which you have with us within next three months if you still don’t choose our service, it will be automatically deleted from our end.
Opt-Out: Since the company rely on the marketing there won’t be any Opt-out options available to our users, however we are well aware not to disturb/irritate/agitate our users in any cause by continuously sending marketing messages/emails.

To exercise any of these rights, please contact us at [contact email or address]. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Cross-Border Data transmission

Since we are a Indian company, we process and store your information in the India and our service providers may process and store it elsewhere.

Stepup Amigos may transfer your personal information to a third party that is located in a jurisdiction other than the one from which we collected your personal information, including to countries that have not been deemed to have an adequate level of protection for the rights and freedoms of data subjects. If we do transfer your personal information to another jurisdiction, we will do so following due diligence and provided that the data recipient is subject to contractual agreements imposing obligations on it to ensure appropriate technical and organizational are implemented and maintained at all times to prevent the unauthorized and unlawful processing of personal information, and the accidental loss or destruction of, or damage to, personal information, consistent with our obligations under applicable data protection laws.

All the privacy policy that herein mentioned are subjected to change as per companies’ policy and commercial reasons, it is advised to our users to check and keep themselves up-to-date with our privacy policy, however you will be notified through any medium and will be notified on our official website.

If you have any questions about this Privacy Policy, please contact us at: