FAQ

Please feel free to give your valuable feedback to our website at support@stetup-amigos.com for your grievance please write to us on admin@stetup-amigos.com.

You can always contact us at support@stetup-amigos.com and also on +977 9709705189 +977 97014 29606. You can also contact our representatives who closed your deal

As of now we only accept Khalti and cash payments alone. And in foreseeable future we’ll approve E-sewa and other online banking services that we may feel credible for the users to transact with us promptly.

The company doesn't require any document to open an account. We just need a valid phone number and email id .

No, there is no option for our users to change the language, and since it is designed for Nepal alone the currency can not be changed .

According to nepal's law all the required documents and regulations has been promptly followed to conduct our business in Nepal .

At STEPUP AMIGOS, we offer curated e-book packages that cater to diverse reading interests, providing high-quality digital content for book lovers everywhere.

You can purchase our products through our website or visit our nearest branch or you can also contact our representatives.

A common person who lives in Nepal and has a basic English knowledge can access our activities and get benefits Out of it .

Once you made the payment and if it’s confirmed from our end. The package will be automatically electronically delivered to your mail id which you have provided while opening an account with us.

Yes, we use high secured SSL to secure your site information and we do use a certified merchant who is operating in Nepal.

Currently we only operate in Nepal. We have planned on expanding our business in various country in the future.

Company does not hold any return policy currently. Please contact our branch or representatives for further clarity.

You can always get your user name from the registered email id and password, which you have created with Steup Amigos once you know your user name you can use forget password option to create new password.

Currently there is no refund once you purchase our product it cannot be undone for any further clarification please feel free to contact our representatives.

As of now the company doesn't offer any kind of mobile application to purchase, read or for any other purposes.

We deal with a third party Integration for all your financial transactions. So it is mandatory for you to check your transaction promptly with the third party provider.

Technically we do not share your personal information with third parties. However, the data's we fetch from you can be shared / eradicated / rectified etc.., please refer to terms and conditions and privacy policy before registering yourself.